When can I expect my order to be delivered?Updated 3 days ago
Once you’ve placed your order, we will process it and hand it over to the carrier. A signature may be required upon delivery. If you are not home when the carrier delivers your parcel, they will leave a note explaining where and how to collect your Love Stories order. Please note that we are unable to change a delivery address once the order has been processed. In case you did not collect your order and the carrier sent it back to us, we are unable to re-send your order and you will be refunded. Our delivery times are estimated and may be longer than usual during our sale period.
Delivery times per country
Country | Carrier | Delivery time |
Australia | DHL | 4-7 working days |
The Netherlands | DHL | 1-4 working days |
Europe | DHL or local carrier | 2-5 working days |
United Kingdom | DHL | 4-6 working days |
Rest of the world | DHL or local carrier | 4-7 working days |
Please note that delivery times are estimated and may be longer than usual during our sale period.
Should you have any questions or require assistance, our customer care team is happy to support you at [email protected].